Booking management
Cancelations
- How can I cancel my booking?
- How to cancel my booking?
- How to cancel my booking with a Busbud account?
- How to cancel my booking without a Busbud account?
- I have a roundtrip booking, can I cancel only one leg?
- Self- serve cancelation
- Why Can't I Cancel My Booking?
- My trip was cancelled, what do I do?
- How to Request a Refund
- Refund times
- Refund to Credits Terms and Conditions
- Voucher-Only Refunds: What to Expect
- Refund For Any Reason Terms and Conditions
My Booking
- How do I access my booking?
- I made a mistake in my email address, what do I do?
- I didn't get my ticket(s), what can I do?
- Booked a wrong ticket, what now?
- Can I get a receipt for my booking?
- Can I change the name on my booking?
- Can I change the ID or passport number on my booking?
- Can I add people to my booking?
- How to access my Amtrak tickets
- How do I access my booking with Eurostar
- Estrella Blanca - Invoices
Busbud Rewards
- What are Busbud Rewards?
- How do I earn Busbud Rewards credits?
- How to redeem my Busbud Rewards credits?
- Where can I find my Busbud Rewards credits?
- Understanding Busbud Rewards Membership Levels
- Why has my Busbud Rewards membership level downgraded?
- Why can I not use my Busbud Rewards credits?
- How can I check my Busbud Rewards credits balance?
- What do I do if I believe credits were not properly credited to my account?
- What happens if I have more credits than the ticket I'm buying?