How to access my Amtrak tickets

In this sectionI didn't get my ticket(s), what can I do? How to access my Amtrak ticketsCan I get a receipt for my booking?Can I change the name on my booking?Can I change the ID or passport number on my booking?Can I add people to my booking?

After booking tickets with Amtrak, your tickets will be sent directly to you by Amtrak in a separate email. Don't forget to check your spam folder! 

If you have not received your tickets (or accidentally delete them), you can still access your tickets by visiting Amtrak at Here's how:

1. Click on "My Trip" located on the upper right-hand corner:


2. Insert your 6-digit reservation number found in your Busbud confirmation e-mail, along with your e-mail address, phone number or last name used when booking your ticket. If you're experiencing difficulties, we suggest inputting your last name instead of your email address. It's possible that a typo was made when entering your email address, which could prevent your booking from being found.

3. Select "View/Share Details".

4. Select "Share Trip Details" and input the email(s) to which you would like your ticket(s) to be sent. Don't forget to check your spam folder once it was sent!


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Related shortcuts

Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a missing route