What do I do if I believe credits were not properly credited to my account?
In this sectionHow to redeem my Busbud Rewards credits?How do I upgrade or maintain my Busbud Rewards membership level?Where can I find my Busbud Rewards credits?Why has my Busbud Rewards membership level downgraded?Why can I not use my Busbud Rewards credits?What are Busbud Rewards?How do I earn Busbud Rewards credits?How can I check my Busbud Rewards credits balance?Do my Busbud Rewards credits expire?What are the Busbud Rewards membership levels?Where are Busbud Rewards available and who can benefit from it?What do I do if I believe credits were not properly credited to my account?What happens if I have more credits than the ticket I'm buying?What happens to my Busbud Rewards credits if I cancel my purchase?
Remember that your Busbud Rewards credits will only show up on your account after you've taken your trip.
Only tickets booked through the app (App Store or Google Play Store) earn credits.
You must also be logged when you book your tickets in order to accumulate your GO with Busbud credits.
If you still think there are some credits missing, you can reach out to us here. We will be happy to help you.