Why has my Busbud Rewards membership level downgraded?
In this sectionHow to redeem my Busbud Rewards credits?How do I upgrade or maintain my Busbud Rewards membership level?Where can I find my Busbud Rewards credits?Why has my Busbud Rewards membership level downgraded?Why can I not use my Busbud Rewards credits?What are Busbud Rewards?How do I earn Busbud Rewards credits?How can I check my Busbud Rewards credits balance?Do my Busbud Rewards credits expire?What are the Busbud Rewards membership levels?Where are Busbud Rewards available and who can benefit from it?What do I do if I believe credits were not properly credited to my account?What happens if I have more credits than the ticket I'm buying?What happens to my Busbud Rewards credits if I cancel my purchase?
How the Busbud RewardsLoyalty Program Works
Everyone in the Busbud Rewards loyalty program starts at Bronze. Over time, you can level up to Silver, Gold, or even Platinum by hitting different milestones throughout the calendar year. Want to know more? Check out the details [here].
If you don’t meet the milestones for your current level by the end of the year, you’ll move back to the level you previously earned.
Example: If you earned Silver last year, you’ll keep it for the current year. But if you use fewer than 5 tickets this year, you’ll return to Bronze next year.
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