How to cancel my booking with a Busbud account?

In this sectionHow can I cancel my booking?How to cancel or exchange your BlaBlaBus/OuiBus ticket.Refund For Any Reason Terms and ConditionsMy trip was cancelled, what do I do?How to cancel my booking with a Busbud account?How to cancel my booking without a Busbud account? I have a roundtrip booking, can I cancel only one leg?How long does it take to get a refund?Refundable booking add-on

You can easily cancel your booking, as long as it falls within the allowed timeframe specified in the Terms and Conditions, by logging into your Busbud account. 

After logging in, you'll be able to see both your past and upcoming trips. To cancel a trip, simply select the future trip you'd like to cancel.

Once you select the trip, its details will open up. Here, you can check if your trip is eligible for cancellation and review any applicable fees.

Click "Cancel Trip" and confirm in the "Cancel Trip and Refund Tickets" box.

Once your cancellation is confirmed, you’ll see a confirmation message on your screen, and we’ll send you a confirmation email with all the details.

Please keep in mind that refunds may take up to 5 business days to appear on your bank or card statement.

 

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Happy travels!

 

Related shortcuts

Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a missing route