How long does it take to get a refund?

In this sectionHow can I cancel my booking?Refund For Any Reason Terms and ConditionsMy trip was cancelled, what do I do? How to cancel my booking with a Busbud account? How to cancel my booking without a Busbud account? How long does it take to get a refund?Refundable booking add-on

Once you cancel your booking from your Busbud account you should receive your refund within a few business days, usually within 5 days. Sometimes, it may take longer to receive your refund, depending on:

  • Your bank's treatment speed
  • The payment method used when you purchased your ticket

How will I receive my refund?

You will receive your refund via the same payment method you used when you booked your ticket. Please note, we cannot send a refund to a different card than the one used for the original booking. If you see the Busbud charge for this booking on your bank statement, you will see the refund on the same account.

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