How long does it take to get a refund?

In this sectionCancel my bookingRefundable booking add-onMovelia cancellationsHow long does it take to get a refund?

Once you cancel your booking from your Busbud account you should receive your refund within a few business days, usually within 5 days. Sometimes, it may take longer to receive your refund, depending on:

  • Your bank.
  • The payment method used when you purchased your ticket.

How will I receive my refund?

You will receive your refund via the same payment method you used when you booked your ticket. Unfortunately, we cannot refund you via an alternative payment method.

Still have an issue with your refund?

If you have not received your refund or have an issue with your refund, please contact us for assistance.

We are here to help!


Related shortcuts

Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a missing route