How long does it take to get a refund?

In this sectionHow can I cancel my booking?How to cancel or exchange your BlaBlaBus/OuiBus ticket.Refund For Any Reason Terms and ConditionsMy trip was cancelled, what do I do?How to cancel my booking with a Busbud account?How to cancel my booking without a Busbud account? I have a roundtrip booking, can I cancel only one leg?How long does it take to get a refund?Refundable booking add-on

Refund Process for Cancelled Bookings

Once you cancel your booking through your Busbud account, you should typically receive your refund within a few business days, usually within 5 days. However, the processing time may vary depending on:

  • Your Bank's Processing Speed: The time it takes for your bank to process the refund.
  • Payment Method Used: The type of payment method you used when booking your ticket.

How Will I Receive My Refund?

The refund will be issued via the same payment method you used to book your ticket. Please note that we cannot send a refund to a different card or account. If you see the Busbud charge on your bank statement, you will see the refund on the same account.

 

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Related shortcuts

Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a missing route