How long does it take to get a refund?

In this sectionCancel my bookingHow long does it take to get a refund?Refundable booking add-onMovelia cancellations

Once you cancel your booking from your Busbud account you should receive your refund within a few business days, usually within 5 days. Sometimes, it may take longer to receive your refund, depending on:

  • Your bank's treatment speed
  • The payment method used when you purchased your ticket

How will I receive my refund?

You will receive your refund via the same payment method you used when you booked your ticket. Unfortunately, we cannot refund you via an alternative payment method.

Still have an issue with your refund?

If you have not received your refund or have an issue with your refund, please contact us under for assistance.

We are here to help!


Related shortcuts

Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a missing route