How to cancel my booking?
If your booking is cancellable, you can select one of the following options to cancel your booking:
You can only cancel your booking, if within the timeframe permitted by the Terms and Conditions, easily by logging into your Busbud account, either on the Web or on the Busbud App, or directly from the Help Center with the email address used during booking, the last four digits of the card used, and the departure date of the trip.
The Terms and Conditions for each booking are shown to you prior to completing your ticket purchase. Additionally, you can conveniently revisit the T&C's in your booking confirmation email or within your Busbud account under your booking details.
If you have exchanged your ticket with the Bus or Train company for a different date, you will need to contact them directly to cancel the ticket. Such cancelations can not be done over Buusbud.
Kindly be aware that cancellations are only possible in accordance with the Terms & Conditions specified on your ticket.
If you have any issues when cancelling your booking, please contact us here for assistance.
Roundtrip
Please note that you can only cancel your Roundtrip in total, not partly. You can find here more information on this.
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Happy travels!