How do I access my booking?

In this sectionMy booking failed, why isn’t my booking working?How do I access my booking?In which currency will I pay my booking?Portugal: How to pay with MB Way?South Africa: How to pay with Instant EFT?How can I pay for my ticket?


Find Your Booking


Other ways you can find your booking

  1. On the confirmation page showed immediately after you complete your booking
  2. In your email: We send your booking confirmation to the email address you provide at the time of booking.
  3. Please check your spam folder if you cannot find your booking confirmation. Sometimes emails can end up here without you knowing. 
  • You can access your ticket(s) directly from your confirmation email.

I booked a ticket but didn't receive a confirmation email. What should I do?

If you booked a ticket but did not receive a confirmation email, be sure to check that you entered the correct email address. 

  • You can view the email address by checking the information displayed to you on the page after you completed your booking.
  • If you entered the wrong email, you can enter another one on the “Thank You” page shown to you after your booking.

Create an account on with the same email address used for your booking to access and manage your booking with ease.


Still have a question?

Just drop us a line at Our expert team will get back to you as soon as possible.

Happy travels!

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