Booking management
Cancelations
- How to cancel or exchange your BlaBlaBus/OuiBus ticket.
- Refund For Any Reason Terms and Conditions
- My trip was cancelled, what do I do?
- How to cancel my booking with a Busbud account?
- How to cancel my booking without a Busbud account?
- I have a roundtrip booking, can I cancel only one leg?
- How can I cancel my booking?
- How long does it take to get a refund?
- Refundable booking add-on
Busbud Rewards
- How do I upgrade or maintain my Busbud Rewards membership level?
- Where can I find my Busbud Rewards credits?
- Why has my Busbud Rewards membership level downgraded?
- Why can I not use my Busbud Rewards credits?
- How to redeem my Busbud Rewards credits?
- What are Busbud Rewards?
- How do I earn Busbud Rewards credits?
- How can I check my Busbud Rewards credits balance?
- Do my Busbud Rewards credits expire?
- What are the Busbud Rewards membership levels?
- Where are Busbud Rewards available and who can benefit from it?
- What do I do if I believe credits were not properly credited to my account?
- What happens if I have more credits than the ticket I'm buying?
- What happens to my Busbud Rewards credits if I cancel my purchase?