Rede Expressos: How can I exchange my ticket?

Have your plans changed? No problem, you can exchange your Rede Expressos ticket!

 

How do I exchange my ticket?

• To exchange your ticket, you must go to the Rede Expressos website directly: https://rede-expressos.pt/en
• For National tickets, you may exchange them up to 3 hours before departure. 
• Exchanges are not permitted for trips crossing an international border.
• Rede Expressos tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed.

Please click on Revalidations at the top, and input the following information from your ticket 

• Ticket number: XXXXXXX
• Trip code: XXXX
• Seat: 0XX

 

Click Submit. It will bring you to the calendar to select the date of your convenience. Proceed until the end, and they will send you a ticket with the new date to your email address.

 

 

Looking for more Rede Expressos bus policies, such as boarding requirements and luggage policy? Click here for more information.