How to cancel my booking without a Busbud account?
In this sectionHow can I cancel my booking?How to cancel or exchange your BlaBlaBus/OuiBus ticket.Refund For Any Reason Terms and ConditionsMy trip was cancelled, what do I do?How to cancel my booking with a Busbud account?How to cancel my booking without a Busbud account? I have a roundtrip booking, can I cancel only one leg?How long does it take to get a refund?Refundable booking add-on
You can cancel your booking, if within the timeframe permitted by the Terms and Conditions, directly here from the Help Center.
You need to fill in here the email address used during booking, the last 4 digits of the card used, and the departure date of the trip.
Once you've confirmed and successfully cancelled your trip, you will see a cancellation confirmation window. We will also send you a cancellation confirmation email with all the details.
Please note, the refund can take up to 5 business days before it will be reflected on your bank or card statement.
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Related shortcuts
Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a missing route