To make your booking easier, you don't have to create an account before purchasing a ticket.
In order to access a ticket through your Busbud account, you will need to first create an account. Make sure that you use the same email address that you used to book your tickets.
You can find the Sign in button in the top right corner of the home page.
You will then be redirected to this page in order to Sign in.
Once logged into your account, you will be able to see your upcoming and past trips, retrieve your tickets, check the Terms and Conditions and also cancel your tickets.
In order to cancel your tickets, you need to click on the upcoming trip that you wish to cancel. Once you have clicked on the trip, you will be redirected to your trip page. The cancel button is at the bottom of the screen.
You can then access to cancel screen, where you will need to click on Cancel Purchase.
Once this is done, you will receive an email to confirm the cancelation!