Cancel my booking
In this sectionCancel my bookingRefundable booking add-onMovelia cancellationsHow long does it take to get a refund?
Did you buy a refundable booking?
If your booking is refundable, you can select one of the following options to cancel your booking:
*The terms and conditions of each booking is showed before you purchase your ticket. You can also review the terms and conditions in your booking confirmation.
If you have any issues when cancelling your booking, please contact us for assistance.
Please note that bookings can only be cancelled within the timeframe specified in the terms and conditions of your booking.
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Cancel trip and refund tickets
Resend purchase confirmation
Report a missing route