How can I cancel my booking?
In this sectionHow can I cancel my booking?How to cancel or exchange your BlaBlaBus/OuiBus ticket.Refund For Any Reason Terms and ConditionsMy trip was cancelled, what do I do?How to cancel my booking with a Busbud account?How to cancel my booking without a Busbud account? I have a roundtrip booking, can I cancel only one leg?How long does it take to get a refund?Refundable booking add-on
If your booking is cancellable, you can select one of the following options to cancel your booking:
-
Cancel with your Busbud account
-
Cancel without a Busbud account
- Cancel with the Busbud App
The Terms and Conditions for each booking are shown to you prior to completing your ticket purchase. Additionally, you can conveniently revisit the T&C's in your booking confirmation email or within your Busbud account under your booking details.
If you have exchanged your ticket with the Bus or Train company for a different date, you will need to contact them directly to cancel the ticket. Such cancelations can not be done over Buusbud.
Kindly be aware that cancelations are only possible in accordance with the Terms & Conditions specified on your ticket.