Can I take an earlier bus if my ticket is non-exchangeable?
In this sectionTravel Tips | What to do if you are late, or your bus is late to arriveI missed my bus/train, can I take the next one?Can I board at a different location than the one stated on my booking?Can I take an earlier bus if my ticket is non-exchangeable?How Much Luggage Can I Bring?Can I travel with my pet?Where is my train?Will I receive food during my trip?VIA Rail Canada – Montreal Gare Centrale & Dorval StationVia Rail: Shuttle service to/from YUL Montreal Airport and Dorval Via Rail StationTravel Grants and Medical exemptions
Your ticket is only valid for the time and date you purchased it for. If your ticket is exchangeable, you can exchange it as per the policy shown on your booking.
If your ticket is non-exchangeable, you cannot board an earlier bus.
If you arrive at the bus station early, we suggest that you head to the bus company desk to see if they can make an exception.
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