What happens if the first leg of my journey is delayed?
If your Busbud booking includes two journeys with the same bus company, and the first leg of your trip is delayed, causing you to miss the second leg of your journey, you may contact the bus company to be rescheduled on the next available departure. You can find the bus company's contact details in your confirmation email.
If you booked two separate trips with different bus companies, and your first trip is delayed causing you to miss your next trip, you may not be able to be rescheduled on a later service. Any decision to allow you to travel on a later service will be entirely at the discretion of the bus company operating the trip.
We don't recommend booking separate tickets as part of a connecting trip if possible. If you have to book separate trips, we suggest leaving plenty of time to transfer to allow for delays.
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