I lost my luggage, how can I recover it?

In this sectionCan I travel with my pet?Via Rail: Shuttle service to/from YUL Montreal Airport and Dorval Via Rail StationI lost my luggage, how can I recover it? Travel Grants and Medical exemptionsWhat happens if the first leg of my journey is delayed?What is my luggage allowance?Can I take an earlier bus if my ticket is non-exchangeable?Can I board at a different location than the one stated on my booking?I missed my bus/train, can I take the next one?Will I receive food during my trip?When should I arrive at my departure point?

It is best to contact the operator of your trip directly and let them know about your missing item. You could also contact the bus/train station directly. Some companies have policies of leaving it at the arriving station's Lost and Found. 

You will find the bus/train companies' contact information in your booking confirmation email.

 

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