I lost my luggage, how can I recover it?
In this sectionCan I travel with my pet?Via Rail: Shuttle service to/from YUL Montreal Airport and Dorval Via Rail StationI lost my luggage, how can I recover it?Travel Grants and Medical exemptionsWhat happens if the first leg of my journey is delayed?What is my luggage allowance?Can I take an earlier bus if my ticket is non-exchangeable?Can I board at a different location than the one stated on my booking?I missed my bus/train, can I take the next one?Will I receive food during my trip?When should I arrive at my departure point?
It's best to contact the operator of your trip directly and inform them about your missing item. You can also reach out to the bus or train station directly. Some companies have a policy of leaving lost items at the arriving station's Lost and Found.
You can find the contact information for the bus or train company in your booking confirmation email.
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