In this sectionCan I travel with my pet?Via Rail: Shuttle service to/from YUL Montreal Airport and Dorval Via Rail StationI lost my luggage, how can I recover it?Travel Grants and Medical exemptionsWhat happens if the first leg of my journey is delayed?What is my luggage allowance?Can I take an earlier bus if my ticket is non-exchangeable?Can I board at a different location than the one stated on my booking?I missed my bus/train, can I take the next one?Will I receive food during my trip?When should I arrive at my departure point?

Traveling with Pets

Each trip operator has its own guidelines and regulations regarding pets on board. While some operators warmly welcome your furry companions, others may have limitations or specific requirements to comply with local regulations and ensure the safety and comfort of all passengers.

Tips for a Smooth Experience:

  1. Review Pet Policies: To ensure a stress-free travel experience, we strongly advise reviewing the pet policies of your chosen trip operator before finalizing your plans. This will help you avoid any surprises during your journey.

  2. Contact the Operator: For the most accurate and up-to-date information, contact the trip operator directly. You can find their contact information here or on your confirmation email if you have already booked your trip.

  3. Service Animals: Most operators do allow service animals. However, they typically require official documentation and advance notice of more than 24 hours.

By checking the pet policies in advance and preparing any necessary documentation, you can ensure a smooth and enjoyable journey for both you and your pet.

 

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Happy travels!

 

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