Why has my GO with Busbud membership level downgraded?
In this sectionHow to redeem my GO with Busbud credits?How do I upgrade or maintain my GO with Busbud membership level?Where can I find my GO with Busbud credits?Why has my GO with Busbud membership level downgraded?Why can I not use my GO with Busbud credits?What is GO with Busbud?How do I earn GO with Busbud credits? How can I check my GO with Busbud credits balance? Do my GO with Busbud credits expire?What are the GO with Busbud membership levels?Where is GO with Busbud available and who can benefit from it?What do I do if I believe credits were not properly credited to my account?What happens if I have more credits than the ticket I'm buying?What happens to my GO with Busbud credits if I cancel my purchase?
How the GO with Busbud Loyalty Program Works
Everyone in the GO with Busbud loyalty program starts at Bronze. Over time, you can level up to Silver, Gold, or even Platinum by hitting different milestones throughout the calendar year. Want to know more? Check out the details [here].
If you don’t meet the milestones for your current level by the end of the year, you’ll move back to the level you previously earned.
Example: If you earned Silver last year, you’ll keep it for the current year. But if you use fewer than 5 tickets this year, you’ll return to Bronze next year.
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