Why can I not use my GO with Busbud credits?
In this sectionHow to redeem my GO with Busbud credits? How do I upgrade or maintain my GO with Busbud membership level?Where can I find my GO with Busbud credits? Why has my GO with Busbud membership level downgraded?Why can I not use my GO with Busbud credits?What is GO with Busbud?How do I earn GO with Busbud credits? How can I check my GO with Busbud credits balance? Do my GO with Busbud credits expire?What are the GO with Busbud membership levels?Where is GO with Busbud available and who can benefit from it?What do I do if I believe credits were not properly credited to my account?What happens if I have more credits than the ticket I'm buying?What happens to my GO with Busbud credits if I cancel my purchase?
Before you can redeem your GO with Busbud credits, you first need to unlock them. This can be done by booking and traveling on 5 tickets. Once this is accomplished, regardless what membership level you've got, you can use your GO with Busbud credits on your next booking.
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