How can we help?
Shortcuts
Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a failed booking
Export or delete your personal data
Report a missing route
Find boarding information
Share your feedback on a trip
Frequently asked questions
- Notice of Possible Bus Service Disruptions Due to Pending Strike in Spain
- How to redeem my GO with Busbud credits?
- How do I contact the bus or train company?
- How do I report a complaint?
- I received an error message, why did my booking fail?
- How can I exchange my ticket?
- How to book a ticket?
- How can I cancel my booking?
- How do I access my booking?