How can we help?
Shortcuts
Cancel trip and refund tickets
Exchange tickets
Resend purchase confirmation
Report a failed booking
Export or delete your personal data
Report a missing route
Find boarding information
Share your feedback on a trip
Frequently asked questions
- How to redeem my GO credits?
- How do I contact the bus company?
- How do I report a complaint?
- I’m receiving an error message, why isn’t my booking working?
- How to exchange your ticket!
- COVID-19: Bus Company Travel Updates and Safety Measures
- How do I book a bus ticket?
- Cancel my booking
- How do I access my booking?