To ensure you receive the correct price and any eligible discounts for your journey, please follow these steps during the booking process:
Select the Correct Passenger Type: Ensure you choose the appropriate category (e.g., Adult, Child, Student, or Senior) when selecting the number of travelers.
Provide Accurate Age Details: Many operators set specific age ranges for discounts (e.g., a child discount may only apply to ages 5–12). Entering the correct age ensures the search results display the most accurate updated price.
Review Operator Requirements: Discount eligibility is determined by each individual bus company. Always check the specific requirements—such as age limits or ID needs—listed during checkout.
Prepare Documentation: Bus companies often require proof of eligibility (like a student ID or passport) at the station. Failing to provide this may result in being charged the price difference at boarding.
Student and Half-Price Fares
If you are looking to book a student or half-price ticket (meia passagem), you must select the "Student" passenger type during your search. If the operator offers this discount, the adjusted price will appear in your results. Please note that you must carry a valid student ID to present to the bus driver.
Managing Discounts After Booking
Post-Purchase Changes: It is not possible to change a ticket from "Adult" to a discounted fare (Child, Student, etc.) once the ticket has been issued.
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Correction Options:
Cancellable Tickets: If your ticket terms allow it, you may cancel your current booking and rebook using the correct passenger type.
Non-Cancellable Tickets: You will need to contact the bus operator directly to request an exception, though approval is at their discretion and not guaranteed.
Refunds and Fees: Any price differences, refunds, or additional fees are governed strictly by the bus operator’s specific policies.
Using a Promo Code
Do you have a Busbud discount code? You can find instructions on how to apply it during checkout in our dedicated guide here.