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  1. Help Center
  2. My trip

My trip

International Travel

  • What documents should I bring with me for an international trip?
  • Boarding requirements when traveling to and from Canada on a Greyhound bus
  • Boarding requirements when traveling to and from Mexico on a Greyhound bus

Travelling

  • What is my luggage allowance?
  • Can I take an earlier bus if my ticket is non-exchangeable?
  • Can I board the bus at a different location than the one stated on my booking?
  • Can I take the next available bus if I miss my trip?
  • Will I receive food on the bus?
  • When should I arrive at the station?

Your experiences

  • How do I report a complaint?
  • How long does it take to receive an answer to my complaint?
  • My bus hasn't arrived, what should I do?
Help Center