My trip

International Travel

• What documents should I bring with me for an international trip?
• Boarding requirements when traveling to and from Canada on a Greyhound bus
• Boarding requirements when traveling to and from Mexico on a Greyhound bus

Travelling

• What is my luggage allowance?
• Can I take an earlier bus if my ticket is non-exchangeable?
• Can I board the bus at a different location than the one stated on my booking?
• Can I take the next available bus if I miss my trip?
• Will I receive food on the bus?
• When should I arrive at the station?

Your experiences

• How do I report a complaint?
• How long does it take to receive an answer to my complaint?
• My bus hasn't arrived, what should I do?