Help Center
My trip
My trip
International Travel
What documents should I bring with me for an international trip?
Boarding requirements when traveling to and from Canada on a Greyhound bus
Boarding requirements when traveling to and from Mexico on a Greyhound bus
Travelling
What is my luggage allowance?
Can I take an earlier bus if my ticket is non-exchangeable?
Can I board the bus at a different location than the one stated on my booking?
Can I take the next available bus if I miss my trip?
Will I receive food on the bus?
When should I arrive at the station?
Your experiences
How do I report a complaint?
How long does it take to receive an answer to my complaint?
My bus hasn't arrived, what should I do?