In this sectionI lost my luggage, how can I recover it? Travel Grants and Medical exemptionsWhat happens if the first leg of my journey is delayed?Where is my bus?What is my luggage allowance?Can I take an earlier bus if my ticket is non-exchangeable?Can I board the bus at a different location than the one stated on my booking?I missed my bus/train, can I take the next one?Will I receive food on the bus?When should I arrive at my departure point?

Sometimes buses experience delays due to issues outside the control of the bus company. All departure and arrive times on Busbud are estimates only, and are subject to change.


My bus is late, what should I do?

First thing's first, we suggest you double-check the address on your booking or in your ticket to make sure you are at the correct address. If you are at the correct address and your bus has still not arrived, first contact your bus company to ask for an update.

Bus Tracker

Some bus companies have online bus trackers that allow you to track your bus in real-time.

Click below to find out more!


National Express



If your bus does not arrive, please contact us for assistance.


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