If you have booked a bus ticket with EasternBus on Busbud and need to exchange it for another departure at a different time or date, EasternBus can help you with an exchange over the phone up to 24 hours before your scheduled departure.
EasternBus Customer Support: 212-244-6132
Customers can reschedule their tickets up to 24 hours prior to the departure time. Tickets cannot be rescheduled less than 24 hours prior to the departure time. Tickets can only be rescheduled to the same route provided by the original bus carrier. Customers can reschedule their tickets via customer service number: 212-244-6132. Ticket can be rescheduled up to four times.