Refunds and Exchanges
In order to cancel or exchange your ticket you must contact us a minimum of 48 hours before departure time in order for us to process the case.
Florida Red Line Shuttle allows, per passenger:
- 1 carry on piece, which must be fit under the seat
- 2 checked pieces, which should not exceed 50 pounds each
- A fee of $10 is charged for each additional bag.
Unfortunately this shuttle service does not offer any transportation for sports equipment.
Please get to your stop 20 minutes before the departure.
Please make sure to be on the lookout for your shuttle as not all shuttles are marked with the Florida Red Line company logos.
No, Florida Red Line Shuttle do not allow pets on board.
Working animals, with proper documentation, providing a service for a passenger with special needs are allowed.
Service animals ride for free. Please let us know if you're traveling with a service animal as we will reserve a seat for it.
Children and Minors
Florida Red Line Shuttle do not charge for children under 2 years of age. They ride for free.
However, they will use a seat so please email us with the number of children under 2 on your reservation as we will reserve a seat for them.
Children 2 and older must have a full fare ticket.
You can book your tickets on www.busbud.com :)