To cancel a refundable ticket:
Some of the bus tickets we sell are fully or partially refundable, depending on when the refund is requested by the passenger.
If your ticket is refundable you can cancel it through your Busbud account
How do I know if my ticket is refundable?
You will always be able find to information regarding whether or not a ticket is refundable in the terms and conditions of your ticket.
Here are some of the places where you can find the terms and conditions associated with your ticket:
- Our website, on the results page, after selecting any departure, scroll down to see the terms and conditions section
- In your confirmation email
- On your Busbud account after you log in
- For most bus companies, on the ticket itself