Some of the bus tickets we sell are fully or partially refundable, depending on when the refund is requested by the passenger.
You will always be able find to information regarding whether or not a ticket is refundable in the terms and conditions of your ticket. Here are some of the places where you can find the terms and conditions associated with your ticket.
- Our website: on the results page, after selecting any departure, scroll down to see the terms and conditions section.
- In your confirmation email
- On your Busbud account after you log in
- For most bus companies, on the ticket itself
If your ticket is refundable, it will either be refundable through:
1. Your Busbud account or
- By emailing our customer experience team here