How can we help?
Frequently asked questions
- Service Alert: Orleans Express (Toronto-Ottawa) Cancellations (January 25 & 26, 2026)
- Service Alert: Peter Pan Bus Lines Cancellations (January 25, 2026)
- How can I exchange my ticket?
- How to book a ticket?
- How do I contact the bus or train company?
- How do I report a complaint?
- How can I cancel my booking?
- How do I access my booking?
- How to redeem my Busbud Rewards credits?
- I received an error message, why did my booking fail?
- How can I contact Busbud?