How can we help?
Frequently asked questions
- Service Update: Transport Disruptions in Spain, Portugal, and France
- How to redeem my Busbud Rewards credits?
- How do I contact the bus or train company?
- How do I report a complaint?
- I received an error message, why did my booking fail?
- How can I exchange my ticket?
- How to book a ticket?
- How can I cancel my booking?
- How do I access my booking?