Refund or Exchanging a Ticket
If you purchase a ticket please note that the following restrictions apply if you would like to cancel your ticket: you MUST contact firstname.lastname@example.org at least 72 hours before your departure.
If you would like to exchange your ticket the same process applies.
Boarding the Bus & Ticket Printing
When preparing to board the bus for your AMAZING trip, please remember to do the following things:
1) Present a printed ticket you received during the purchase.
2) You must also have a PICTURE ID card that matches the name on the passenger ticket.
Dar Express allows each passenger to carry one suitcase with a maximum weigh in of 25kg. If you need to bring extra luggage you can request this when you arrive at the station before your departure, but please note that there might be an extra fee.
One small carry-on is allowed in the coach if it fits under the seat or in the overhead bin on the bus. Any luggage with wheels must be stored under the bus.
Traveling with Children or Minors
Children traveling alone within the country require an authorization signed by a responsible adult.
Once complete, it must be printed, signed and submitted by the passage to the bus driver.
Unfortunately, you are not allowed to bring any sports equipment as space is quite tight.
You will have to arrange the travel of sports equipment in another way.
The only dogs or animals allowed to travel on buses are guide dogs for the blind and the owner will need to show proof that the animal is a guide dog.
Some buses have power outlets but most do not have wifi.
To buy your bus tickets go to www.busbud.com !! :)